Wednesday, September 21, 2011
Monday, September 19, 2011
Horror Story while Traveling with Indian Railways.
The other day when I was traveling from my Jamshedpur to New Delhi, I went through a very bad experience with Indian Railways. The train was scheduled to arrive at the Jamshedpur Stattion at 11:15 PM. Accordingly I was there at around 9:30 PM. The train, Orrisa Sampark Kranti, starts from BBSR and is considered to be a good train, Sampark Kranti that is. But when I enquired about its arrival in Jamshedpur, to my horror it was running 7 hrs late and was expected to reach Jamshedpur at 6:15 in the morning. The point worth mentioning is that it was 9:00 o'clock in the night and the train was going to come the next day morning. Hence any one who was to board that train had to wait the entire night. I was aghast to hear this. Since I had come to Jamshedpur from another town and I had no other place to stay at Jamshedpur, I was only left with the option of spending my night in the waiting room. Thankfully the AC in the waiting room was working and I could somehow manage to get through the night before taking the train to Delhi the next morning.
But I did not know that the horror story was not over and had just begun. When I enquired about the train running so late from the attendents in the train, I came to know that this was very common for this train and it was actually early on that day. Because of the problems posed by Maoists in WB and Jharkhand border area, trains are not run during the night. Agreed, after all living is more important that reaching your destination in time. But then once the train has crossed that dangerous zone, it is expected that it would run properly and would try to take the travellers to their destination in an appropriate duration of time. But here I was ! Sitting in the train, which seemed to be the most ignored train of the route. It stopped at every Tom Dick and Harry station and was crossed by every possible passanger and freight trains, though the scheduled stops were Kanpur and then Delhi!
This condition is acceptable if the train is delayed due to the unavoidable problems like Maoists etc, but what was the logic behind delaying it when everything was perfectly alright for it to run ? It was quite frustrating to see that we were stopped at enumerable number of stations during the journey from Jamshedpur to New delhi resulting in a delay of more than 12 hours of our arrival at Delhi. Due to this I had to suffer some major losses in terms of my work on that day. I am sure there would be many more people in the same train having the same fate as that of mine. All of them would have missed important work they might have, some of them might have missed their flight for onward journey etc.
Now I would like to know who is going to compensate the losses people sufferred due to callous attitude of railways ? Isn't there any accountability from the Railways on this ? Is it so that the time of passengers sitting in the train has no importance at all ? Are they completely on the mercy of Railways once they get into a train ? Is there any provision for such things ? Can we ask for any compensation from the Railways for this ?
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